Our Delivery Promise
We want to make your online shopping experience as quick and easy as possible. So we have devised a range of delivery options to ensure convenience.
Standard Delivery is available for orders to selected metro areas.
Express Delivery is also available for orders to selected metro areas.
Large items will be delivered separately within 2-5 business days and may incur an additional delivery fee.
Deliveries to Regional areas will occur in between 1-5 business days.
Large items will be delivered separately within 1-5 business days and may incur an additional delivery fee.
Deliveries to Country areas may incur an additional delivery fee. Delivery will
occur in between 1-5 business days.
Large items will be delivered separately within 1-5 business days and will incur an additional delivery fee calculated by our staff.
We deliver to most residential and business addresses across Australia, however unfortunately there are certain remote locations that we are unable to deliver to.
Large Item Deliveries
Large Item Deliveries require different transport vehicles and special handling.
These deliveries take longer to transport and may incur a separate delivery fee.
Our Customer Service Team will contact you prior to shipment for orders with
Authority to Leave
When the Authority to leave option is requested at the Check Out, your order will be left on your doorstep if no one is available to sign for the order. Please note in this case Appliance SMART cannot be held responsible for lost or
damaged orders after they have been delivered.
When the Authority to leave option is not requested at the Check Out, and no one is available to sign for the order a card will be left with a contact number to arrange an alternative delivery day.
When a delivery is scheduled on a public holiday, it will occur on the next business day.
Deliveries are made between 9am and 5pm Monday to Friday. *
*Delivery time frames may change from time to time due to unforeseen
During the wet season, deliveries to the Northern Territory and Northern
Queensland may take longer due to adverse weather conditions.
Certain products are marked as “Special Order” and are delivered separately.
These products may be delivered directly from our suppliers.
The delivery time frame is approximate depending on supplier’s stock availability.